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7 Best Restaurant POS Systems for 2020

Restaurants

7 Best Restaurant POS Systems for 2020

November 27, 2019

restaurant-point-of-sale

A point of sale system is a combination of POS hardware and software through which a business can conduct and monitor all sales transactions to improve business operations in the future by tracking sales, inventory, staff performance, customer experience and trends, and more. 

While all POS systems offer the same general benefits, for every business and industry, different types of POS systems offer optimal results.

If you’re looking to implement a POS system in your business, and that business happens to be a restaurant, you’ve come to the right place.

What Are the Best Restaurant POS Systems?

    1. TouchBistro
    2. Square
    3. Lightspeed Restaurant POS
    4. Upserve
    5. Toast POS
    6. CAKE POS
    7. Tillpoint

What is a Restaurant POS System?

A restaurant POS system is a digital platform that works to manage functions specifically required by restaurants to improve customer experience and enable smooth-sailing business operations. 

It is used to unify and simplify all operations it takes to run a restaurant, including functions such as tracking cash flow and sales, monitoring inventory consumption, and managing floor plans and staff. 

For example, a restaurant needs to know how much of each ingredient to order to prevent loss (both financially and environmentally); it then must keep track of how much of that inventory is being used as it is ordered to prevent overselling an item.

Additionally, staff performance must be tracked to ensure all waiters are getting an equal number of tables, and then sales must be analyzed to identify points where staff performance can be enhanced for future transactions. Not to mention, customer data can be collected to track how often certain customers show up or cancel their reservations and any notes from previous visits to improve customer experience. 

All of the above can be tracked and managed through a restaurant POS system, and is a must for those opening a new restaurant.

7 Best Restaurant POS Systems

If you’re a restaurant owner looking to infiltrate an easier, more cohesive restaurant management system to manage, monitor, and analyze sales and inventory, customer engagement and experience, and staff performance, it’s time to implement a restaurant POS system in your business. 

However, choosing the right restaurant POS system for your business can be a challenge, as there are so many to choose from. To shorten your search for the perfect restaurant POS system, we have compiled a list of the seven best restaurant POS systems from reviews on G2 and Capterra, summarizing each POS system and outlining its rating, key features, and price. 

It is important to note that these prices are based off of each system’s most popular plan and may vary depending on your restaurant’s size, employee count, and hardware device needs.

touchbistro-logo

1. TouchBistro

Review Rating: 4.31 out of 5 Stars

TouchBistro is known to be the best in its field for restaurants using tablet devices, such as iPads, to process payments. It was created specifically as a restaurant POS, and offers a great deal of customizability to cater to each restaurant’s unique requirements. 

TouchBistro’s food service specific features prioritize convenience for restaurants and bills of all shapes and sizes. Simultaneously, its management and tracking capabilities offer detailed reports for insight to further improve business. 

Not only does TouchBistro’s easy-to-use system help restaurants turn tables faster, but it also allows restaurants to diversify their ordering processes and run smoother payment processes – increasing customer amounts and improving customer experience. 

Key Features:

  • Splitting Bills
  • Menu Management
  • Floor Plan and Layout
  • Tableside Ordering
  • 24/7 Customer Support
  • Free Trial

Price: $69 per month for software only, $105 per month for hardware and software bundle

square-pos-logo

2. Square

Review Rating: 4.72 out of 5 Stars

Square prides itself on being a full-service, one-stop shop for everything needed to run a restaurant. It’s a simplistic styled POS system that is easy to implement and best for small or recently opened restaurants due to its low costs and quick set-up process. 

Key Features: 

  • Easy Set Up
  • No Monthly Fees
  • Delivery Features
  • Splitting Bills
  • Data Analytics
  • Offline Mode
  • Free Trial

Price: $60 per location per month or 2.6% + 10 cents per transaction

lightspeed-logo

3. Lightspeed Restaurant POS

Review Rating: 4.43 out of 5 Stars

For restaurants looking for a more in-depth and integrated POS system, Lightspeed is a popular choice due to the extensive customization and analytics it offers restaurants. 

In addition to assisting in managing full operations of restaurants on regular shifts, Lightspeed also offers features specific to restaurants that host events. The POS system allows restaurant managers to control any specific operations needed for each event, including tasks like redesigning table layouts and changing menu items featuring food photos, descriptions, and prices. 

Key Features:

  • Floor Layout and Management
  • Customer Monitoring
  • Inventory Tracking
  • Gift Card Features 
  • Offline Mode
  • Splitting Bills
  • Tableside Ordering
  • 24/7 Customer Support
  • Free Trial

Price: $99 per location per month

upserve-logo

4. Upserve

Review Rating: 4.44 out of 5 Stars

Upserve is most notably recognized for it ability to collect and monitor data, creating in-depth analytics reports that offer insightful information to help better business in the future. 

The POS system also offers dashboards where the data can be transformed into charts and graphs for deeper analysis opportunities to improve employee performance, better predict inventory needs, and increase customer retention. 

Key Features:

  • Splitting Bills
  • Tableside Ordering
  • Training Mode
  • Offline Mode
  • Online Order Features
  • Sales Tracking
  • Inventory Tracking
  • Free Trial

Price: $199 per month plus $50 per terminal

toast-logo

5. Toast POS

Review Rating: 4.31 out of 5 Stars

Toast is fully mobile POS system for Android users that works for restaurants with full or quick service looking to cover all their basic needs in one system. 

For restaurants looking to expand in the future either in venue size or multiple locations, Toast offers great flexibility in its POS system plans and setups to maintain a central hub regardless of size or location. 

Key Features:

  • 24/7 Customer Support
  • Loyalty Program Features
  • Online Order Features
  • Employee Management
  • Offline Mode
  • Menu Management
  • Delivery Features
  • Free Trial

Price: $79 per terminal per month

cake-pos-logo

6. CAKE POS

Review Rating: 4.58 out of 5 Stars

CAKE has been proven to bring success to full service and quick service restaurants. However, it is more often used for quick service establishments or establishments with long waitlists or a great deal of reservations, as it is well-equipped to manage traffic flows and tablet ordering. 

The POS system also offers analytics to track rush hour sales and customer management. Additionally, it creates payroll reports and easily connects to third-party services such as PayPal, Quickbooks, and more. 

Key Features:

  • Guestlist Features
  • Waitlist Features
  • Online Order Features
  • Gift Card Features
  • Tableside Ordering
  • Offline Mode
  • 24/7 Customer Support
  • Free Trial

Price: $69 per month

tillpoint-logo

7. Tillpoint

Review Rating: 5 out of 5 Stars

Tillpoint is a restaurant POS and an all-in-one piece of software for your entire business. The platform provides restauranteurs with a range of over 25 specialized hospitality features and apps, each helping to solve unique restaurant problems in one centralized solution

Tillpoint helps to reduce costs, improve efficiency, and boost restaurant growth. Tillpoint tracks your sales and staff, manage your tables, and provide you with detailed reports that show key insights into your business. Tillpoint is capable of managing one store to thousands, with features that facilitate growth and easy multi-site management in terms of staff, customers, inventory, and promotions.

Key Features:

  • Splitting Bills
  • Recipe & Menu Management
  • Guest List & Waitlisting
  • Inventory Tracking
  • Smart Recording
  • PO & Supplier Management
  • Full Accounting
  • Restaurant Reporting
  • Kitchen Display System
  • Gift Card & Loyalty Card Management
  • Table Management
  • 24/7 Customer Support
  • Free Trial

Price: $69 per month

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What to Consider When Choosing a Restaurant POS System

These seven POS systems are a collection of the most popular POS systems used by restaurants today. However, that doesn’t mean they are all a perfect fit for your restaurant.

Before jumping in and implementing a POS system, consider your basic needs and additional wants are from a POS system for your restaurant. 

Some of the most influential factors to consider when choosing a restaurant POS system include:

    1. Restaurant size and how many locations
    2. Quick service or full service
    3. What kind of hardware you have or want
    4. If you want mobile POS solutions
    5. If you prefer Android or iOS technology
    6. Budget
    7. How in-depth you want your analytics
    8. How often your menu changes
    9. How often your restaurant floor plan changes
    10. What add-ons you may want (i.e. gift cards, restaurant loyalty programs)
    11. How it integrates with other software, such as your restaurant accounting software and waitlist app.

Finding the Best POS System for You

Regardless of your restaurant type and what you want and need out of a POS system, choosing the right POS system is imperative to ensure you are paying for a system that really helps better your business. 

These seven restaurant POS systems should act as a guide to show you some of the best POS systems for restaurants in the business that many other restaurants have found success while using. However, if one of these seven doesn’t seem like the perfect fit for your business, that doesn’t mean there isn’t another POS system that is right for you out there. 

Research is always key before making any commitments; luckily, most restaurant POS systems offer free trials for you to test out before committing to a service. So, why not find one to try out today?

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