2ndKitchen | Hotel Room Service & Outsourced F&B

FOR HOTELS

Room Service

Reinvented

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Outsourced F&B for Hotels
Watch 2ndKitchen in Action.

 

 

 

 

 

 

Room Service
Software

Offer a curated room service experience from restaurants near your hotel. It’s an amazingly fast and seamless service, without the hassles and costs of a kitchen.

Continental Breakfast
To-Go Meals

Evolve your hotel’s guest experience with customizable, continental breakfast-to-go boxes. Order as you need, reducing food cost and waste.

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Complimentary Guest
Voucher Program

Increase your hotel’s ADR, convert more online bookings, win more group contracts, and reward your most loyal guests with our voucher program – redeemable for complimentary room service and breakfast meals.

24/7, Text-Based Support

Guests can text our industry-leading customer support team 24/7, directly from a smartphone.

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It’s Ridiculously Easy

Place curated menus in rooms and add to your amenities.

Customers order from the menu, no downloads required.

Customers enjoy incredibly hot, fast, and trusted room service.

You’re in Good Company

Hotels all over the country are using 2ndKitchen as their room service.

9.1

Out of 10 average customer satisfaction

#1

Requested amenity for hotels over 200 rooms

Industry-Leading Features

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Guest Satisfaction

Give your guests the amenity they’re asking for.

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Room Service, Check!

Check the “room service” box on all travel search engines.

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Curated Menu

Thoughtfully selected items that deliver well to rooms.

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White Glove Service

Tailor the delivery experience the way you want.

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Bill to Room Available

See if your hotel is eligible for bill-to-room payment options.

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Risk-Free Install

Minimal changes to your processes or personnel.

“We were eager to provide something hyper-local and authentic to our area, especially with guests ordering takeout in a post-COVID world. We’re happy to always see a 2ndKitchen delivery in the lobby.”

Ryan Fender, GM at Hotel 50 Bowery

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